FAQS
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All timepieces at Second Hour are 100% original, designed in Hong Kong and comes with Japanese quartz having 1 year warranty. and our order fulfil Fulfillment house is in Karachi. We are the authorized dealer there is no middle man.
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Unfortunately, we do not have any outlet. But we provide our services online and deliver all over Pakistan with free delivery.
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Just click on the picture of the watch you want from our website buy now will appear click on it a form will appear fill in the requested details and complete the order.
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You can call our helpline or contact us on any of our platforms such as WhatsApp, fb messenger, Instagram and email. We will guide you through the process or place your order for you.
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We have a 7 days exchange and refund policy but the product's packaging must not be removed nor should the article be used by the customer.
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First you have to launch your exchange or return request on SecondHourPakistan@gmail.com
And you will be responded within 24 hours via e-mail.
You will have to bear the delivery charges in case you didn’t like the design or else, furthermore in case of any fault from our end we will refund your delivery charges.
- When timepiece is not water resistant
- Defaulted timepiece received
- Timepiece stops working
- You have to send your watch with warranty card through any courier service we will get it repaired and we'll deliver it back to you
- All our articles are water resistance.
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You can pay online through our bank account
Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account. Please E-mail or WhatsApp your bank transfer receipt as soon as you have done your payment.
Email: SecondHourPakistan@gmail.com
Whatsapp: 03355494351
Account Title :
Shahzad khan
Bank AL Habib
Account Number: 10530981007576018
IBAN: PK95 BAHL 1053 0981 0075 7601